FAQ

1. Download the plugin from the source to your computer.
2. After you download the plugin to your computer, if it’s in a compressed Zip file, unzip it to access the uncompressed files. If the file is zipped (compressed), use a free web application (such as WinZip) to unzip the plugin.
3. Connect to your server using your preferred FTP application.
4. Navigate to the wp-content folder within the WordPress installation for your website.
5. In the wp-content directory, find the plugins directory; upload your plugin to this location via FTP. Congratulations — your plugin is installed, but you still need to activate it.
6. Choose Plugins→Plugins on your Dashboard. The Installing Plugin page appears.
7. Click the Activate link that appears below the plugin’s title.

1. Download the plugin from the source to your computer.
2. After you download the plugin to your computer, if it’s in a compressed Zip file, unzip it to access the uncompressed files. If the file is zipped (compressed), use a free web application (such as WinZip) to unzip the plugin.
3. Connect to your server using your preferred FTP application.
4. Navigate to the wp-content folder within the WordPress installation for your website.
5. In the wp-content directory, find the plugins directory; upload your plugin to this location via FTP. Congratulations — your plugin is installed, but you still need to activate it.
6. Choose Plugins→Plugins on your Dashboard. The Installing Plugin page appears.
7. Click the Activate link that appears below the plugin’s title.

You can generate the invoice in your Dashboard on Wow-Estrore.com.

1. Insert your license key on the page 'License' of the plugin settings on your site dashboard.
2. Click the button 'Save Changes'.
3. Click 'Activate License'.

You can generate the invoice in your Dashboard on Wow-Estrore.com.

1. Go to website Wow-Estore.com
2. Login
3. Go to the page Your Purchases
4. Click on Generate Invoice

You can generate the invoice in your Dashboard on Wow-Estrore.com.

This is happening either because the license key is expired or it is not activated on the URL the extension is installed on. This can sometimes happen if you install the plugin and activate the license key on a temporary URL and then update the site to the final URL.

To resolve the problem, log into your account, go to page "Account"->"License Keys", then click on the "Manage Sites" link for the license key. From that page, you will be able to add or remove URLs for the license. Once the proper URL is registered on the license key, you will be able to install the update.

You can upgrade the license key:

1. Go to the your dashboard on Wow-Estore
2. Go to the page 'Account'->'License keys'
3. Click on the link 'View Upgrade'
4. Click on the link 'Upgrade License'

There are two reasons why some items may not work correctly on the page:

First: You must have right settings URL's in General Settings. Set the same protocol for the URL in the fields WordPress Address (URL) and Site Address (URL). For Example: https://example.com/ OR http://example.com/

Second: If you have a cache plugin installed, you need to reset the entire cache that was generated by this plugin

1. Send email on support@wow-company.com
2. Send the link to the page with the issue.
3. Send the screenshots with settings?